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Saket Metro Station - Gate No. 3, Block A, Block D, Saket, New Delhi, Delhi, 110068 India
Terms and Conditions
**Terms and Conditions for Visa Discovery Company**
1. **Introduction**
These Terms and Conditions govern the services provided by Visa Discovery Company (hereinafter referred to as "the Company") to clients (hereinafter referred to as "the Client"). By utilizing the services of the Company, the Client agrees to these terms.
2. **Services Offered**
The Company provides consultancy services related to visa applications and immigration matters, including but not limited to:
- Assessment of visa eligibility
- Preparation and submission of visa applications
- Guidance on documentation and requirements
3. **Fees and Payment**
- The Client agrees to pay all fees as outlined in the Company’s service agreement. Fees may be charged for consultations, document preparation, and other services.
- Payment is due upon receipt of the invoice. Failure to make timely payment may result in delays or cancellation of services.
4. **Client Responsibilities**
- The Client agrees to provide accurate and complete information required for visa applications. The Company is not liable for any delays or rejections resulting from incomplete or inaccurate information provided by the Client.
- The Client is responsible for obtaining all necessary documents and meeting all requirements pertinent to their visa application.
5. **Cancellations and Refunds**
- All service fees are non-refundable once services have commenced. If the Client cancels before service commencement, a refund may be issued minus any administrative fees incurred by the Company.
6. **Confidentiality**
- The Company will treat all Client information as confidential and will not disclose any personal information to third parties without the express consent of the Client, except as required by law.
7. **Liability**
- The Company provides consultancy services only and is not responsible for the final decision made by immigration authorities regarding visa applications. The Client acknowledges that approval is at the sole discretion of the relevant authorities.
- The Company is not liable for any damages, losses, or claims arising from the use of its services.
8. **Force Majeure**
- The Company is not liable for any failure to perform its obligations due to circumstances beyond its control, including but not limited to natural disasters, political unrest, or changes in immigration law.
9. **Dispute Resolution**
- Any disputes arising from these Terms and Conditions will be resolved by the laws of [specify jurisdiction]. Both parties agree to attempt to resolve disputes amicably before seeking legal remedies.
10. **Amendments**
- The Company reserves the right to modify these Terms and Conditions at any time. The Client will be notified of any significant changes through the Company’s website or direct communication.
11. **Contact Information**
- For any questions or concerns related to these Terms and Conditions or the services provided, please contact Visa Discovery Company at [insert contact information].
By engaging the services of Visa Discovery Company, the Client confirms that they have read, understood, and agreed to these Terms and Conditions.
Return and Refund Policy
**Return and Refund Policy for Visa Discovery Company**
At Visa Discovery Company, we strive to provide exceptional visa consultancy services. Our Return and Refund Policy is designed to ensure customer satisfaction while adhering to our commitment to fair practices.
**1. Terms of Return:**
Customers may request a refund within 05 days of the query, provided the service has not been initiated.
**2. State of Return:**
Refund requests are only accepted if the service has not been utilized. This includes all consultations, application submissions, and related services.
**3. Reason for Return:**
Refunds may be requested for the following reasons:
- Services were not delivered as promised.
- An incorrect service was provided.
- Customer decided to discontinue the visa application process before initiation.
**4. Process for Return:**
To initiate a return, customers should:
- Contact our customer service team at the Visa Discovery Group website or email address within 30 days.
- Provide your name, order number, and the reason for the refund request.
**5. Process of Refund:**
- Upon approval of the return request, refunds will be processed within 14 business days.
- Refunds will be issued via the original payment method.
**6. Contact Details:**
For any inquiries regarding our Return and Refund Policy, please contact:
Email:visadiscoverygroup@orgglobal.info
Phone: +919205839777
At Visa Discovery Company, customer satisfaction is our priority, and we are here to assist you with any questions or concerns.
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